OcuBella FAQ: Your Questions, Answered
We’ve gathered answers to the most frequently asked questions about OcuBella, so you can enjoy every moment of your eye wellness journey with confidence.
Whether you’re curious about how it works, how to use it, or how to care for your device, this page is your one-stop resource for everything you need to know.
Ocubella FAQ
1. What is Ocubella?
Ocubella is a premium eyelid massager that integrates four
powerful therapies—adjustable heat, EMS microcurrent, vibration massage, and
red/yellow/blue light—to relieve dry eyes, reduce digital fatigue, and restore
ocular wellness.
2. Who should use Ocubella?
Ocubella is perfect for anyone experiencing dry eyes,
meibomian gland dysfunction (MGD), eye irritation from screen time, or those
wanting a luxurious daily eye care ritual.
3. How frequently should I use it?
Use Ocubella once or twice daily, ideally after screen use
or before bed. Consistent use supports long-term eye comfort and gland health.
4. Is it safe for sensitive skin and eyes?
Absolutely. Ocubella is designed with dermatologically safe
materials and features adjustable intensity to suit all skin types and
sensitivities.
5. Can I use multiple therapies at once?
Yes! You can combine heat, vibration, EMS, and light therapy
for a fully customized and deeply soothing treatment.
6. What do the different LED lights do?
- Red
Light: Stimulates blood flow and aids tissue repair - Yellow
Light: Calms redness and brightens the under-eye area - Blue
Light: Helps reduce inflammation and minimize bacterial buildup
7. How long is each session?
Each Ocubella session lasts 6–8 minutes, offering optimal
results without time commitment.
8. Is Ocubella portable and rechargeable?
Yes.
It comes with a USB-C charging cable and features a built-in long-lasting
battery, making it ideal for home and travel use
9. How do I maintain the device?
Simply wipe the surface with a dry, soft cloth after use. Do
not use water or cleaning agents. Store it in a clean, dry area.
10. What warranty do I get?
Your Ocubella includes a 1-year warranty for manufacturing
defects and a 30-day risk-free trial for complete satisfaction.
Video Tutorials
🎥 Watch, Learn & Enjoy Your Routine
For visual learners, explore our step-by-step video guides below to see OcuBella in action.
OcuBella is designed with Haptic Feedback
How to Turn ON/OFF the device
How to adjust the temperature
How to turn ON / OFF the massage mode
How to select the desired LED light colour
How to adjust the EMS level
Still Have Questions?
We’re here to help. Reach out to our friendly support team anytime, we love hearing from you.
📧 support@ocubella.com
💬 Or message us directly on social media @OcuBella
If you can’t find what you’re looking for, our support team is always here to help at Support@ocubella.com


