Terms of service

Terms of Service

Welcome to Ocubella

This website is operated by Ocubella Ltd. Throughout the site, the terms “we,” “us” and “our” refer to Ocubella. By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional policies referenced herein.

Please read these Terms carefully before accessing or using our website.


1. Website Use

By using this site, you confirm that you are at least 18 years of age or have parental consent to access and use the site. You agree not to use our products or services for any unlawful or unauthorised purpose.


2. Product Information

All descriptions and images of our products are presented as accurately as possible. However, we do not guarantee that your monitor’s display of any colour or product will be accurate. We reserve the right to limit sales of our products to any person or region and to discontinue any product at any time without notice.


3. Pricing & Payment

Prices are listed in GBP and include VAT unless otherwise stated. We reserve the right to adjust pricing at any time. Payment must be made in full at the time of purchase via our secure checkout using accepted payment methods.


4. Shipping & Delivery

Shipping times are estimates and not guaranteed. We aim to dispatch all orders promptly, but we are not liable for delays caused by postal services or external carriers. Customers are responsible for providing accurate shipping details at checkout.


5. Returns & Refunds

Please review our Return Policy here. Customers have 30 days from delivery to request a return. Return shipping costs are borne by the customer. Refunds are issued to the original payment method within 7–10 business days after the returned item is received and inspected.


6. Intellectual Property

All content on this site, including text, images, logos, and designs, is the intellectual property of Sanus Oculus Ltd and may not be reproduced, copied, or exploited without express written consent.


7. Privacy Policy

Your submission of personal information is governed by our Privacy Policy here. We are committed to safeguarding your data in accordance with the UK GDPR and Data Protection Act 2018.


8. Third-Party Tools & Links

Our site may include links to third-party websites or tools. We are not responsible for the content, policies, or services of third-party providers and encourage you to read their terms and policies before engaging.


9. Disclaimer of Warranties & Liability

Our products are offered “as is” and “as available” without any warranties beyond those required by law. We are not liable for indirect, incidental, or consequential damages resulting from use of our site or products.


10. Indemnity

You agree to indemnify and hold harmless Sanus Oculus Ltd from any claim or demand arising out of your breach of these Terms or your misuse of our website.


11. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be resolved in UK courts, unless otherwise required by applicable consumer law.


12. Changes to Terms

We reserve the right to update or change these Terms at any time. Continued use of our site constitutes acceptance of any modifications.


Questions?
Contact us at support@ocubella.com for any questions regarding these Terms of Service.